
"Leaky mess" 2009-12-02By
Gidget (Texas)
Very disappointed. Set this up on my countertop with a towel underneath. Noticed a couple hours later that the towel was completely soaked. Lifted up the base and there was a constant drip coming from the back of the dispenser at the bottom edge. Apparently it hadn't been sealed properly. Wasted water and wasted time waiting for this poorly made product to arrive. Was excited about having an alternative to a ceramic crock, but guess that's the way I'll have to go now. Too bad they are all made in China today, both the stainless and ceramic. Shame.
"Works well, looks great" 2009-03-06By
B. Lynch (Bothell, WA USA)
I have been looking for a long time for something like this. The other reveiewer must have not installed the spout correctly. It is easy to do.
We have a heavy glass carboy filled with water sitting on it with no issues. We use it daily and my kids do as well.
"One of the worst product I ever bought." 2008-12-15By
set (CA United States)
Although I been purchaseing products for well over decade from Amazon, I never written a review for Amazon before.. till now.
Just an aweful product.
This is a very Cheaply made, badly engineered and aweful quality control for such simple device costing so much for what it is.
As soon as I set this up, it sprung a leak from the spoket that connects to main body of the dispenser.
I tightened the plastic nut that holds the spoket to the stainless steel reservoir as hard as middleaged man can.
The rubber gasket that suppose to prevent leak is not soft enough so it's letting water out about drop per second.
If you happen to bump the spoket accidently, water is leaking everywhere.
Later, I also found another slow leak from the base of reservoir.
The reservoir is made of what looks like thick sheet metal, machine rolled body and stamped in base.
The leak is coming from where the body meets the base.
Stay far away from this product. You been warned.
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